TelXL Documentation

TelXL provides a feature-rich omnichannel environment for Microsoft Teams that connects back-office staff with front-line agents. Employees can collaborate and serve customers on the same platform, spending less time switching between tools and apps.

Tip

Please visit www.telxl.com for further high level information on the various features and services.

Use the top menu to jump between personas to find supporting articles to help you on your TelXL journey. You can also filter the list of chapters by typing keywords in the search field at the top.

This documentation uses technologies to allow for full-text searches in all of the articles. This is performed by your web browser, and might take a few seconds the first time since you launch it – subsequent searches should be faster.